2 Year Warranty on build quality of the radiator towards the original purchaser from authorized dealers.
Ultra Cooling Fans: Lifetime Warranty on the Ultra Cooling Fans against Manufacturers Defects towards the original purchaser from authorized dealers.
FFD-LSD: FF Dynamics is in no way, shape or form responsible for incorrect installation causing damage or irresponsible handling of unit causing harm. Buyers expressly affirm that they are relying upon their own skill or judgment to select and purchase an FFD-LSD limited slip conversion kit. Warranties are void against incorrect installation, or modifications done to FFD-LSD units.
Temp. Control Module: 1 Year from purchase date - **Stripped POTs on the control module are due to user abuse because of too much force past the dial end points and are therefore NOT covered under warranty!** Towards the original purchaser from authorized dealers.
Evacuator Fans: 1 Year from purchase date.
IMPORTANT WARRANTY INFORMATION:
ALL BUYERS MUST FILL OUT THE WARRANTY CARD THAT COMES WITH EVERY FFD PRODUCT. CARDS MUST BE POST MARKED WITHIN 30 DAYS OF PURCHASE - NO EXCEPTIONS WILL BE MADE!
ALL CARDS MUST BE ACCOMPANIED WITH A PROOF OF PURCHASE. IF YOU SEND IN YOUR CARD BUT FAIL TO PROVIDE PROOF OF PURCHASE, WE WILL ATTEMPT TO CONTACT YOU ONE TIME AND ONE TIME ONLY VIA EMAIL. IF WE RECEIVE NO REPLY WITHIN 10 DAYS YOUR CARD WILL NOT BE ACCEPTED AND YOUR WARRANTY WILL BE VOID.
FAILURE TO SUBMIT CARDS WILL VOID WARRANTY.
ALL BUYERS MUST OPEN UP THEIR EMAIL ACCOUNTS TO ACCEPT EMAILS FROM WARRANTY@FFDYNAMICS.COM
ONCE WE RECEIVE YOUR CARD, YOU WILL BE CONTACTED VIA EMAIL WITH YOUR CONFIRMATION W#. EVERYONE WHO SENDS IN A CARD TO US RECEIVES THIS NUMBER. IF YOU SENT IN YOUR CARD AND HAVE NOT RECEIVED THIS NUMBER, IT IS UP TO YOU TO CONTACT US WITHIN 7 DAYS (AFTER YOU SENT IN THE CARD) TO CONFIRM RECEIPT OF YOUR WARRANTY CARD AND WARRANTY NUMBER. DO NOT WAIT TO CONTACT US UNTIL YOU HAVE A PROBLEM WITH ONE OF OUR ITEMS, STATING THAT YOU "NEVER RECEIVED A NUMBER, BUT I SENT IN THE CARD" THIS WILL NOT BE TOLERATED. ABSOLUTELY NO EXCUSES FOR NOT HAVING A WARRANTY NUMBER WILL BE ACCEPTED. IT IS UP TO OUR BUYERS TO TAKE 2 MINUTES OUT OF THEIR DAY WHEN THEY RECEIVE OUR PRODUCT TO FILL OUT THE WARRANTY CARD AND SEND IT IN & TO FOLLOW UP WITH US IF THEY HAVE NOT RECEIVED THE NUMBER WITHIN 10 DAYS OF SENDING THE CARD IN.
FAILURE TO CONFIRM W# WHEN YOU FILE A WARRANTY CLAIM WILL VOID WARRANTY.
ITEMS MUST BE RETURNED PRIOR TO REPLACEMENT BEING SENT OUT* (THERE MAY BE SOME INSTANCES WHERE A PICTURE IS ALL THAT IS NEEDED FOR WARRANTY CLAIM, OTHER INSTANCES WE MAY NEED THE ACTUAL PART RETURNED SO WE CAN REPAIR AND ASSESS WHAT CAUSED THE ISSUE). ALL ITEMS RETURNED WILL BE FULLY EXAMINED AND REPLACED OR REPAIRED IF FOUND TO BE FAULTY. RETURNS ARE FOR EXCHANGE ONLY. THERE WILL BE NO CASH REFUNDS ON ANY TYPE OF RETURN. BUYERS ARE TO PAY FOR ALL SHIPPING CHARGES*(see below). IF ITEMS ARE FOUND TO BE IN WORKING ORDER AND NOT FAULTY, BUYERS WILL ALSO NEED TO PAY A TECH CHARGE PRIOR TO THE ITEM BEING RETURNED, SO TEST YOUR ITEMS BEFORE YOU SHIP THEM IN TO BE SURE THEY ARE FAULTY AND IT IS NOT AN INSTALLATION PROBLEM.
RETURN S&H&P CHARGES ARE AS FOLLOWS TO SIMPLIFY THE PROCESS. THESE SHIPPING RATES WILL COVER ALL 50 STATES.
FAN CONTROL SYSTEMS - $15 FLAT RATE
SINGLE COOLING FANS - $20 FLAT RATE
SMALL RADIATORS - $25 FLAT RATE
LARGE RADIATORS - $35 FLAT RATE
RADIATOR AND FAN SYSTEM COMBOS - $40 FLAT RATE
WE HAVE THIS WARRANTY POLICY BECAUSE WE SELL NEW WITH WARRANTY AND THEN WE SELL REFURBISHED AND USED PRODUCTS THAT DO NOT HAVE A WARRANTY. AND CERTAIN LAND BASED DEALERS HAVE DIFFERENT WARRANTIES. SO THIS IS THE ONLY WAY WE HAVE TO KNOW WHAT YOU PURCHASED AND WHAT YOUR WARRANTY IS IF YOU HAVE ONE. THANK YOU FOR UNDERSTANDING.
IF YOU FAILED TO COMPLY WITH OUR WARRANTY POLICY AND/OR CANNOT PROVIDE A W#, WE WILL STILL HELP YOU OUT AS BEST WE CAN ON A CASE BY CASE BASIS. HOWEVER, YOU WILL BE REQUIRED TO PAY FOR ALL SHIPPING CHARGES. THAT INCLUDES SHIPPING THE ITEM TO US AND YOU WILL HAVE TO PAY FOR THE REPAIRED OR REPLACED PRODUCT TO BE SHIPPED BACK TO YOU. YOU MAY ALSO BE SUBJECT TO A SMALL SERVICE CHARGE.
FF Dynamics LLC is committed to a continuing program of product improvement. Thus, please be advised that specifications, performance, appearance, and dimensions of FFD products are subject to change without notice. For more up-to-date information about our products, contact FF Dynamics or your local Sales Representative.
The information (including performance specifications provided) provided about FF Dynamics products is based on tests conducted by FF Dynamics under controlled conditions, and is intended for comparison and general information purposes only. Since the condition of actual use may vary and are beyond FF Dynamics's control, we cannot guarantee the same results will be obtained under different conditions. As will all electrical components, weather, heat, cold, barometric pressure, voltage input, wire gauge, available current, etc. will effect electrical products and can vary + or - greatly. You should discuss which FFD products would be appropriate for your application by contacting FFD or your local Sales Representative..